Return and Refund
RETURNS/ REFUNDS
Returns:
To return your product, you should email support(at)workdone.biz to get return instructions You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where your company is located, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days:
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging including all parts. To complete your return, we require a receipt or proof of purchase.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support(at)workdone.biz.
Discounted items:
Only regular-priced items may be refunded, unfortunately, special promotions/discounted items cannot be refunded.
Damaged goods /Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support(at)workdone.biz
Returns:
To return your product, you should email support(at)workdone.biz to get return instructions You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where your company is located, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days:
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging including all parts. To complete your return, we require a receipt or proof of purchase.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support(at)workdone.biz.
Discounted items:
Only regular-priced items may be refunded, unfortunately, special promotions/discounted items cannot be refunded.
Damaged goods /Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support(at)workdone.biz